• Verifying your domains

  The first step to enabling SSO for your Claras account is to verify ownership of your domains - specifically the domains of your company email addresses. This is required for two reasons: When a user goes to login, we know which provider to send them to We can prevent users in your company from creating their own separate Claras account You must have at least one verified domain against your account for SSO to work. Setting up your domains In Claras, navigate to Settings SSO and cliFew readers

• Creating a provider: Entra

  Step 0: Domain verification Before creating a provider, make sure you've added your domain in Claras. Step 1: Register an Enterprise application Open up the Microsoft Entra admin dashboard. Navigate to, or search for, "Enterprise applications" and click the + New Application button. (https://storage.crisp.chat/users/helpdesk/website/-/b/b/2/b/bb2b3a934fdba000/cleanshot-2025-05-12-at-101426lf2wo9.pFew readers

• Enabling SCIM: Entra

  SCIM is not required for SSO to work, but can provide the following benefits for larger teams: Creating profiles in Claras ahead of time. Automatically applying changes to user names, emails, and roles Revoking access and archiving the profile in Claras immediately once a user is unassigned from the enterprise application or leaves your business. Automatic updating of billing when users are assigned or removed from the enterprise application. Without SCIM, users may continue to have accFew readers

• Frequently Asked SSO Questions

  Why can't I see the SSO configuration page in Claras? SSO is enabled as part of our Enterprise Add-on feature, which is additional to our standard plans. Please contact us at support@claras.ai for details. Do I need to create the user in Claras first? No. If there's no profile in Claras, we'll create a profile for them the first time they sign in. Are users notified when they're assigned or provisioned? No. Users will only be sent an invite email if theFew readers